If you have a Wilcox item that needs a warranty repair we are more than happy to repair or replace the item if needed. Please provide us with your name, contact information and a brief explanation on what is wrong with the item. Someone from Wilcox will contact you shortly with instructions on how and where to send it back.
Wilcox Warranty Statement
Based on the Magnuson–Moss Warranty Act, Wilcox Industries Corp. offers no express warranty on its product line. However, Wilcox Industries Corp. recognizes its obligation concerning implied warranty.
Wilcox Industries Corp. mounts will be serviced or replaced in accordance with the following schedule at no cost to the purchaser for defects in materials or workmanship. Shipment will be made via UPS ground prepaid to any continental United States destination.
|NVG Filter Covers||90 Days|
|Mount Accessories & NVG Lanyards||One Year|
|Mounts||Lifetime (Unless otherwise specified)|
|Mounts with Electrical System||One Year|
Be sure to retain your packing list as proof of delivery date when making a warranty claim. If proof of delivery acceptance is not available, the warranty period shall start from the date of manufacture that is laser engraved on the mounts. Warranty is void if date of manufacture is defaced.